info Introduction
At Onysoft Veri Merkezi A.Ş. ("Onysoft", "we", "our"), we place great importance on the privacy of our users. This Privacy Policy explains how your personal data is collected, used, stored, and protected when you use the Onysoft AI Gateway services (the "Service").
By using our Service, you are deemed to have accepted the practices set out in this Privacy Policy. If you do not accept our policy, please do not use our services.
database Data We Collect
1. Account Information
- First and last name
- Email address
- Phone number (optional)
- Company name (optional)
- Billing information (for corporate users)
2. Usage Data
- API calls and usage statistics
- Token consumption and transaction records
- AI models and providers used
- IP address and access times
- Browser and device information
3. API Content Data
The prompt (input) and completion (output) data you send through the API are processed only temporarily during the transaction. This data is not stored permanently and is not shared with third parties. Your data is transmitted solely to the relevant AI provider (OpenAI, Anthropic, Google, etc.) and then deleted from our systems.
settings Use of Data
We use the data we collect for the following purposes:
- Service Delivery: To provide and manage API Gateway services
- Account Management: To create and manage user accounts
- Billing: Usage-based pricing and invoicing
- Customer Support: Technical support and troubleshooting
- Security: Fraud detection and account security
- Improvement: Analysis to improve service quality
- Legal Compliance: To fulfill legal obligations
shield Data Security
The security of your data is a priority for us. We apply the following security measures:
All data transfers are encrypted with TLS 1.3.
API keys are stored in hashed form.
Your data is stored in our secure data centers in Turkey.
Our systems are continuously monitored against security threats.
gavel Your Rights Under the KVKK
Under Law No. 6698 on the Protection of Personal Data ("KVKK"), you have the following rights:
- To learn whether your personal data is being processed
- To request information about your personal data if it has been processed
- To learn the purpose of processing your personal data and whether it is used in accordance with that purpose
- To know the third parties to whom your personal data has been transferred domestically or abroad
- To request the correction of your personal data if it has been processed incompletely or inaccurately
- To request the erasure or destruction of your personal data
- To request that the correction, erasure, or destruction of your personal data be notified to relevant parties
- To object to a result that arises against you due to the exclusive analysis of your processed data by automated systems
- To request compensation for damages in the event that you suffer loss due to the unlawful processing of your personal data
To exercise these rights, you may contact us at info@onysoft.com.
cookie Cookies
We use the following types of cookies on our website:
- Essential Cookies: Cookies necessary for you to use the site (session management, etc.)
- Functional Cookies: Cookies that help us remember your preferences
- Analytics Cookies: Cookies that help us understand how the site is used
You can disable cookies from your browser settings, but in that case some site features may not work properly.
share Sharing With Third Parties
We do not share your data with third parties except in the following cases:
- AI Providers: To process your API requests (OpenAI, Anthropic, Google, etc.)
- Payment Processors: To process your payments securely
- Legal Requirements: To authorized authorities as required by law
- Business Partners: With our business partners necessary for service delivery (under a confidentiality agreement)
schedule Data Retention Periods
- Account Information: For as long as your account is active and for 30 days after the account is deleted
- Usage Logs: 90 days
- Billing Information: 10 years as required by law
- API Content Data: Deleted immediately after the transaction is completed
edit_note Policy Changes
We may update this Privacy Policy from time to time. When significant changes are made, we will notify you by email or by posting an announcement on our website. Your continued use of our Service after the changes are published means that you accept the updated policy.
contact_mail Contact
For questions or requests about our privacy policy, you can get in touch with us:
Onysoft Veri Merkezi A.Ş.
Email: info@onysoft.com
Web: www.onysoft.com